Privacy Policy

Last Updated: November 2, 2026 | Compliant with DPDP Act 2023 (India)

1. Introduction & Data Controller

This Privacy Policy explains how LaundryNear.online collects, processes, and protects your personal data when you use our website and logistics services.

2. Information We Collect

We collect essential operational data only: customer name, telephone number (for SMS/WhatsApp delivery updates), pickup and delivery address with geolocation markers, and digital order receipts.

3. Data Security & Storage

All data is transmitted via TLS 1.3 encryption and hosted on secure Cloudflare edge infrastructure. We never sell, rent, or trade your personal data to third-party marketing companies.

4. Grievance Redressal

Under the DPDP Act 2023, you have the right to request deletion or correction of your personal information. Contact our Grievance Officer at: support@laundrynear.online.

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